If there is no resistance when you turn the resistance dial please contact our support team either by using the form in this helpdesk or by emailing us via firstname.lastname@example.org. Please include the following information:
- Proof of purchase
- Serial number
- Best contact number to reach you on
- As much information as possible about the issue
Our support team will be in touch to resolve the problem for you.
Please note that our offices are open Mon - Fri 09:30 - 18:00.